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Wherever you go, this sign lets you know you're recognized as a V.I.P.

Here at Global Express, we're very selective about the merchants we affiliate ourselves with.

If you, as a valued Global Express Cardmember, encounter problems with any merchant, please call our Customer Hotline at 6331-8000 or e-mail us. We value your feedback.

Our hotline is open from:
9am to 6:30 pm (Mon - Fri) and
9am to 1pm (Sat).

Global Express™ is an internationally branded multi-retailer business-to-business (B2B) and business-to-consumer (B2C) Customer Relationship Management (CRM) programme designed for the retail and service industries.

  • Benefits to Card Members

    You're spending money everyday, whether it's at a restaurant, a hair salon, a florist or on a holiday. With the Global Express™ Card, you can begin to Stretch Your Dollar!

    The Global Express™ Loyalty Programme does not issue or accrue points for the card member. Instead, discounts or value-add are awarded to the card member instantly at the point of sale. The discounts range from 10% to 62%, depending on the merchant.

    We have developed our programme based on instantaneous discounts and rewards, as points-based programmes are losing their glamour because, "...given a choice, people will go and shop where they get a discount, because everybody is penny-conscious."

    —D&D Tolhurst, Allan Cobb


  • Benefits to Merchants

    Global Express™ gives its merchants mileage on A&P/branding, a sizeable membership base to tap on, various promotions held throughout the year and much more.

    Global Express™ enables small to medium-sized merchants to have the same ability as the multi-nationals to create customer loyalty. In essence, Global Express™ creates a level playing field for small and medium-sized businesses.

    Global Express™ is also able to provide and manage a centralised database on behalf of clients from different market sectors including media, holiday travel and leisure industries and all aspects of the retail trade, from automobiles to supermarkets and shopping centres.


  • History of Our Company

    Global Express™ Singapore is the local franchise of Global Express™ International which originated in Australia. That business commenced as a manual loyalty programme, but was then incorporated into the current operation that employs electronic data system controls, offering on-line recording of merchant transactions and sales statistics direct to the merchants.

    The Global Express™ System has been developed for the past few years in conjunction with leading banking and technology providers in Australia. The mechanics of the system has now been thoroughly tested and this success is being mirrored across the other countries as Global Express™ prepares for its international integration.



 

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